Staff and Careers

 Learn more about the staff at eBOUND Canada

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Deborah Nelson

Deborah Nelson


Deborah Nelson has over 20 years of publishing experience. Her work with Pearson Canada included selling, marketing, researching, and developing print and digital products in a wide range of markets. Previously, as principal of DKN Consulting Services, Nelson worked with a number of clients in trade and specialty publishing to help them expand their market reach. She is deeply passionate about the valuable role of technology in helping publishers ensure Canadian writers and perspectives are widely available.

Contact Deborah for any inquiries.

Elizabeth Kraler

Elizabeth Kraler

Operations Manager

Elizabeth is a graduate of the Toronto Metropolitan University Publishing Program. Previously, she assisted eBOUND as a Project Specialist and dazzled the team with her excel skills. She enjoys Crossfit and seasonal Starbucks drinks in her spare time.

Contact Elizabeth for any Benetech, CRKN, NNELS sales, payment and accounting inquiries.

Paula Bruce

Paula Bruce

Sales and Marketing Manager

Paula is a graduate of the Humber Publishing Program. After graduating the program, she joined ECW Press as their Marketing Coordinator. From there, she joined The Puritan as their Publicity Assistant and promoted literary events in the city. She also worked as a bookseller for both Indigo and House of Anansi Bookstore. An avid cookbook collector and baker, she enjoys destroying coworkers’ diets by bringing in homemade baked goods.

Contact Paula for any marketing promos, sales, Dashboard login, VNP, vendor contract, and new publisher inquiries.

Emma Côté

Emma Côté

Technology Specialist

Emma started her career in publishing as a child, when she wrote Beauty and the Beast fanfiction and made her family check it out of the ‘library.’ Since then, she’s worked for The Rights Factory and Rakuten Kobo, developing a love of the technical side of publishing along the way. 

Contact Emma for any APLN, conversions, CoreSource, and channel inquiries.

Sahiba Shah

Sahiba Shah

Technology and Marketing Specialist

Sahiba is a graduate of the Toronto Metropolitan University Publishing Program. She first joined eBOUND as a Digital Services Intern, assisting with various ebook accessibility projects. She enjoys fantasy novels, Studio Ghibli movies, and making art in her spare time.

Contact Sahiba for any APLN, CoreSource distribution issues, conversions, and Read Alberta Catalogue inquiries.

Ernie Webb

Ernie Webb

Financial Consultant

In 2014, Ernie started at eBOUND with the intention of getting a sense of the financial needs of the organization so he could recommend a suitable accounting specialist. Ernie never did recommend someone else and decided to embrace the challenge himself. Since that time, he has worked tirelessly to build complex systems that support our unique accounting needs. He has done so with patience, rich insights and a large dollop of determination.

Contact Ernie for any payment and accounting inquiries.


When we are looking to fill a position at eBOUND Canada, we will post the job description along with details of how to apply here on our site and on industry job boards online, such as Quill and Quire.

Currently, we do not have any open positions.

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eBOUND has been a huge asset to the digital side of our publishing business. Their support team is incredibly responsive. Having them on our side makes me feel more confident in navigating our day-to-day digital distribution operations.

Matthew Chan

Integrated Solutions Manager, House of Anansi Press

Recently, BWL Publishing Inc worked closely with eBound Canada converting select titles into Accessible files. eBound's guidance was invaluable. They made the process quick and painless and were with us each step of the way. Highly recommended.

Nancy Bell

Acquisitions and Editorial Manager, Books We Love Ltd.

Our experience with the Benetech Certification Program was insightful and clear. While the process is a time commitment, the recommendations and corrections were clearly communicated and the team was available to answer questions and provide technical support. The certification process built confidence in our epub quality and the accessible experience we are providing our readers.

Maia Desjardins

Digital Projects Coordinator, Wilfrid Laurier University Press